Shipping Policy

Shipping Policy

Last Updated: [2026-01-14]

At Siovene, we are committed to providing a smooth and transparent shipping experience for every customer. This Shipping Policy outlines our order processing times, delivery estimates, shipping regions, and important information related to your order.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that processing time refers to order verification, quality checks, and packaging prior to shipment.

Shipping Destinations & Delivery Times

United States & Canada

  • Estimated delivery time: 7–15 business days

  • Delivery times may vary depending on location, carrier delays, customs clearance, or peak demand periods.

International Shipping

  • Estimated delivery time: 8–23 business days

  • International delivery times may vary based on destination country, customs processing, and local postal services.

Shipping Costs

Shipping fees (if applicable) are calculated and displayed at checkout before order completion. Any promotional free shipping offers will be clearly stated on our website.

Tracking Information

  • Tracking details will be sent via email once your order has shipped.

  • Please allow 24–72 hours for tracking updates to appear after shipment confirmation.

Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges are not controlled by Siovene and are the responsibility of the customer.

Delivery Delays

While we strive to meet all delivery estimates, shipping times are not guaranteed. Delays may occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • High order volume during holidays or promotions

Siovene is not responsible for delays once the package has been handed over to the shipping carrier.

Incorrect Address & Undeliverable Packages

Please ensure all shipping details are accurate at checkout. Siovene is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Contact Information

If you have any questions regarding shipping or your order, please contact us:

Email: support@siovene.com
Phone: 1 (888) 674-2763

Policy Updates

Siovene reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.